When you are a frequent mover, or you have a business that requires regular local removals services, it is advised to stick to one company. However, sticking to one company can be a challenge especially when you do not have a good relationship with them. Below are reasons why it is important to have a good rapport with your local removals company.
To motivate them
Local removalists are like any other professionals in any field. One rule in business is that if your employees are motivated, then this directly shows in their work. The more the motivation, the more positive the results are. In as much as local removals are not your employees, the rule still works. If you motivate them, they'll do an exemplary job. You can motivate your local removalists by simply saying 'hello', 'thank you', 'please' and 'sorry' when necessary. If they do come earlier than expected, you could offer them a cup of coffee if you are able to. Cracking jokes before or after the work is done will also go a long way in breaking the ice. You will soon realize that they are being extra careful and even faster than they would be on a normal errand.
For future purposes
Like any service providers, your local removalists may not want your business in the future, if they had a bad experience with you before. Whether you delayed on paying or you were rude or harsh. Whichever the reason, they may not be too excited about offering you their services again. And if they do, you may notice some tension during the move. However, if you had a good and positive experience the last time you worked with them, you will realize their oomph to work with you another time. This will save you the time that you would have taken to look for a new moving company.
To get discounts
When you have established a good relationship with your local removals, you will be able to ask for discounts and get them. You will be a celebrated customer that the company sees no lose in discounting. Be it a price cut or extra services, with a good relationship you can always get your local removals to be friendlier in terms of costs. With a bad relationship, you would not even have the courage to ask for a discount and if you did, chances are you wouldn't get a positive feedback.Share